Privacy Policy
This policy explains what information we collect when you visit or buy from NIBBI, and how we use it.
Information we collect
When you contact us about a product or an order, you may provide the details needed to help you:
- Name, email address and phone number
- Shipping and billing address
- Order details or product enquiries
Basic device and browsing information may be processed by our hosting provider to keep the store working and secure.
Payments
Online checkout and payment are not currently available on this website. We do not collect card details through this store. Please do not send card details by email or WhatsApp.
How we use your information
- To respond to product enquiries and support your orders
- To communicate about orders and delivery where applicable
- To prevent fraud and keep the store secure
- To send marketing emails only with your consent, if this service becomes available
Sharing
We share information only with the partners needed to run the store — our commerce hosting provider, communication services and delivery partners where applicable — or where the law requires it. We never sell your personal data.
Cookies
Your cart is temporary and is not saved between visits. Hosting and communication services may use cookies or similar technologies according to their own policies. You can manage cookies in your browser settings.
Your rights
You can ask us to access, correct or delete the personal information we hold about you, or unsubscribe from marketing at any time. Contact us and we'll action it.
Contact
Questions about this policy? Email Contact@lumalivingguyana.shop or message us on WhatsApp during our customer-care hours: Monday to Saturday, 9am – 6pm.